Noticeboard

I'm writing on behalf of Great Ayton H.C to update our patients and community as to the current situation at the practice .

A small number of our staff have received positive Covid-19 test results and this is having an impact on the services we can currently offer.  

 

We are confident that there has been no risk to patients. All of our staff wear full PPE during all patient contact and we operate a fully Covid-secure surgery. However, as a precautionary measure we have cancelled scheduled flu clinics to enable us to undergo a deep clean of the surgery before we invite patients back into the practice.  Any staff who are contacts of the positive staff members are also self-isolating as a precaution. 

 

We will reschedule these clinics as soon as possible. In the meantime you can still access health care by calling the practice and we will connect you with an appropriate clinician either at Great Ayton Health Centre or one of our neighbouring practices. We will publish details of the rescheduled flu clinics on our website once these have been arranged.

 

As always, if you are concerned about Covid-19 and would like to learn more you can do so here: https://www.gov.uk/coronavirus or have symptoms and would like to book a test you can do so here https://www.gov.uk/get-coronavirus-test.

Please bear with us in these challenging times as we are continuing to provide the best service we can and feel confident we can continue to support our patients safely .

Dr Rachael Myers 

 

WE ARE NOW MAKING FLU APPOINTMENTS FOR PATIENT'S OVER 65 ONLY, PLEASE RING TO MAKE AN APPOINTMENT. PATIENT'S UNDER 65 TO BE ARRANGED AT A LATER DATE

WE NO LONGER OFFER A WALK IN SERVICE FOR FAMILY PLANNING ON A MONDAY EVENING, PLEASE RING TO MAKE AN APPOINTMENT

Facemasks are to be worn when entering the surgery - we do not provide these for  patients as these are reserved for medical staff

HAVE YOUR SAY - Get involved in our patient group. We would like to know how we can improve our service. If you are interested you can sign up online.

Complete our friend and family test online

You can order repeat prescriptions online please ask our receptionist's for further details

Better Access to GP Services - Are you aware that you can now book appointments on a Saturday . These are pre bookable only and not for emergency walk in's. Please ask at reception

As an alternative to ringing 111, you can now visit www.111.nhs.uk to determine which service or treatment is most suitable for you. Due to the latest advice regarding Coronavirus we won't bring any patient into the surgery for a face to face appointment until they had a telephone consultation. All appointments will be triaged by a GP. If you have any symptoms you should self isolate https://www.nhs.uk/conditions/coronarvirus-covid19

Repeat Prescriptions

Please order repeat prescriptions 7 days in advance of collection in writing and post in the RED prescription letterbox at the entrance to the building, you may also fax your prescription request.

Alternatively you can order online via the link at the top of this page. Please contact reception if you wish to use SystmOnline as you need to collect a username and password.

Prescriptions can be collected from the Health Centre 48 hours later or Coopers Chemist in Great Ayton allow 3 working days (not including the day you order it and excluding weekends) Please indicate on your request where you would like to collect from.

We can also post back to you if you provide a stamped addressed envelope.

Coopers Chemist website www.cooperschemist.com is also available for ordering prescriptions online.

Electronic Prescription Service (EPS) 

We are now offering patients the opportunity to freely nominate pharmacies across England to send their repeat prescriptions to. Please telephone reception for more information.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

 
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