Noticeboard

I'm writing on behalf of Great Ayton H.C to update our patients and community as to the current situation at the practice .

A small number of our staff have received positive Covid-19 test results and this is having an impact on the services we can currently offer.  

 

We are confident that there has been no risk to patients. All of our staff wear full PPE during all patient contact and we operate a fully Covid-secure surgery. However, as a precautionary measure we have cancelled scheduled flu clinics to enable us to undergo a deep clean of the surgery before we invite patients back into the practice.  Any staff who are contacts of the positive staff members are also self-isolating as a precaution. 

 

We will reschedule these clinics as soon as possible. In the meantime you can still access health care by calling the practice and we will connect you with an appropriate clinician either at Great Ayton Health Centre or one of our neighbouring practices. We will publish details of the rescheduled flu clinics on our website once these have been arranged.

 

As always, if you are concerned about Covid-19 and would like to learn more you can do so here: https://www.gov.uk/coronavirus or have symptoms and would like to book a test you can do so here https://www.gov.uk/get-coronavirus-test.

Please bear with us in these challenging times as we are continuing to provide the best service we can and feel confident we can continue to support our patients safely .

Dr Rachael Myers 

 

WE ARE NOW MAKING FLU APPOINTMENTS FOR PATIENT'S OVER 65 ONLY, PLEASE RING TO MAKE AN APPOINTMENT. PATIENT'S UNDER 65 TO BE ARRANGED AT A LATER DATE

WE NO LONGER OFFER A WALK IN SERVICE FOR FAMILY PLANNING ON A MONDAY EVENING, PLEASE RING TO MAKE AN APPOINTMENT

Facemasks are to be worn when entering the surgery - we do not provide these for  patients as these are reserved for medical staff

HAVE YOUR SAY - Get involved in our patient group. We would like to know how we can improve our service. If you are interested you can sign up online.

Complete our friend and family test online

You can order repeat prescriptions online please ask our receptionist's for further details

Better Access to GP Services - Are you aware that you can now book appointments on a Saturday . These are pre bookable only and not for emergency walk in's. Please ask at reception

As an alternative to ringing 111, you can now visit www.111.nhs.uk to determine which service or treatment is most suitable for you. Due to the latest advice regarding Coronavirus we won't bring any patient into the surgery for a face to face appointment until they had a telephone consultation. All appointments will be triaged by a GP. If you have any symptoms you should self isolate https://www.nhs.uk/conditions/coronarvirus-covid19

Accessibility Statement for My Surgery Website

This website is owned and updated by the business it represents. However the tools to edit it and add content are maintained by My Surgery Website (MSW). As MSW we have prepared this statement as it is our aim for as many people as possible to be able to use this website. We have integrated an accessibility tool called Userway in to this product which means you should be able to:

  • Navigate the website using a keyboard
  • Navigate the website using a screen reader
  • Increase text size
  • Pause website animations
  • Highlight all links in website content
  • Convert text to dyslexia friendly and visually impaired fonts
  • Increase text spacing
  • Alter the colour contrast of website elements
  • Increase size of cursor

We’ve made the website compatible with other accessibility tools and plugins such as Browsealoud, and others. This mean you should also be able to

  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

What to do if you cannot access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

Call or email us

Email: enquiries@mysurgerywebsite.co.uk

Tel: 0333 433 0021

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

My Surgery Website
Indigo House
Sussex Avenue
Hunslet
Leeds
LS10 2LF

Email: enquiries@mysurgerywebsite.co.uk

Report all accessibility issues for My Surgery Website via email to enquiries@mysurgerywebsite.co.uk with the email subjects “Accessibility Problem”.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Northern Ireland

The Equalities Commission for Northern Ireland (ECNI) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

Technical information about this website’s accessibility

My Surgery Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non accessible content

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

Link Description

Some users fail to specify the link destination on some external link descriptions. WCAG 2.1 criterion 2.4.4 (Link Purpose in Context) – deemed as disproportionate burden.

Inline Styling

Some content contains inline styling. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships).

Content that’s not within the scope of the accessibility regulations

My Surgery Website is a content management system provided for users to manage and update their own website content and while we provide tools, guidance and ongoing education for our users to improve accessibility we ultimately have no control over the content the owner of the website can add.

We know that:

  • some user inserted video streams do not have captions
  • functionality inserted into the website via iframes by the user may not achieve accessibility guidelines

Audio Captions

YouTube fails to show audio descriptions as default. This fails WCAG 2.1 success criterion 1.2.5 (Audio Description).

The information is from third party software and added via an iframe on to our site. There is a setting option to turn on audio description via the video.

How we tested this website

This website was last tested on 16th September 2020. The test was carried out by My Surgery Website. We tested the site using the Chrome extension application WAVE. The website also went under manual testing.

We tested:

Our main website platform

  • all templates
  • all default colour combinations available via the platform
  • all widgets

This statement was prepared on 16th September 2020. It was last updated on 16th September 2020.

 
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